TPR grade: R&O Officer
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.
Role
Are you passionate about making a difference and helping to protect pension savers’ money? We are looking for dedicated and dynamic Officers to join our team. In this role, you will manage a diverse portfolio of cases, working both independently and collaboratively to protect savers' benefits and promote a pro-compliance culture. If you thrive in a fast-paced environment and have a keen eye for detail, we encourage you to apply and be part of our mission to safeguard the future of pensions.
Join our upcoming cohort of Case Officers and benefit from a collaborative and supportive onboarding experience. Starting alongside a group of peers on 28 April 2025, you'll have the opportunity to share insights, build a strong professional network, and learn together. This cohort approach fosters a sense of community and teamwork from day one, ensuring you have the support and resources needed to thrive in your new role. Embrace this unique opportunity to grow and succeed with a team dedicated to making a positive impact in the pension savers.
We will be running an in person assessment centre at our Brighton offices on the 18th of March, where you’ll be able to meet members of the teams, other potential officers and see our fantastic offices.
Responsibilities
- Manage a portfolio of cases end-to-end, identifying and mitigating risks to savers in line with TPR’s statutory objectives.
- Follow process guidelines within the legislative framework, working independently and as part of a team to gather necessary information for decision-making.
- Communicate with stakeholders verbally and in writing to influence behaviours and ensure compliance.
- Undertake and deliver effective investigations and regulatory outcomes across a range of enforcement options.
- Set case strategies, carry out investigations, gather information from various stakeholders, resolve cases through education, engagement, and use of powers when needed.
Essential and desirable criteria
Essential criteria
- Analytical and Problem-Solving Abilities – Strong analytical skills to interpret complex information, legislation, and achieve desired outcomes based on guidance and advice.
- Workload Management – Proven ability to take ownership of tasks, prioritise effectively, and meet deadlines while maintaining quality standards.
- Experience in Case Management or Regulatory Environments – Experience managing a portfolio of end-to-end cases within investigative or regulatory settings, with an understanding of governance and risk identification, assessment and management processes.
- Effective Communication and Stakeholder Management – Strong customer focus and ability to communicate clearly with internal and external stakeholders at all levels.
Desirable criteria
- Knowledge of pensions and experience working within a legislative framework.
- Awareness pensions legislation.
- Experience in an investigatory (criminal or regulatory) environment with case management expertise.
Person specification
- Ability to multitask, prioritise, and use initiative.
- Strong problem-solving and decision-making skills.
- Excellent communication skills at all levels.
- Attention to detail and accuracy.
- Personable and a team player.
Salary and benefits
As well as a salary starting from £28,233, we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
The Pensions Regulator are working in Partnership with Michael Page to bring you these roles. To apply please visit: Compliance and Enforcement Officers - JN-022025-6658210 | Michael Page
Current TPR employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
As a Disability Confident employer, we’re committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
Applications will be considered on a part time and job share basis.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
The Pensions Regulator is an arm’s length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email nathanjeffery@michaelpage.co.uk.
All third party applicants will be sent to Michael Page.