Job ref: 188226
TPR grade: TDD 6 - Principal
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.
Role
Our Digital, Data and Technology (DDaT) department is driving transformation at TPR to deliver positive outcome for savers across the UK. We’re building a series of value stream-aligned service teams and supporting platform teams to deliver external and internal services. These teams will work in a user-centred, agile way to deliver better services while securing sensitive data and maintaining stability.
After some great and exciting successes experimenting with long-lived, value aligned teams we’re now broadening the approach to cover more of the services (internal and external) provided by TPR to protect pension savers.
We are forming four new, long-lived teams. We are looking for delivery managers to help guide and coach these teams through establishing themselves, delivering value consistently and then working to improve that delivery as a team.
We can support you with your growth and development by providing training through Microsoft Enterprise Skills Initiative, Pluralsight and Udemy, keeping you up to date with the latest technologies.
This is an excellent opportunity to work for an evolving regulator, help shape how we protect savers and deliver value at TPR for internal and external users, and play an important part in UK society.
Responsibilities
As Delivery Capability Lead, you’ll be responsible for the following.
- Agile and lean expertise. Embed agile and lean values and principles, guide teams, measure outcomes, and advocate for continuous improvement. Encourage a mindset of experimentation, resilience and be able to think outside the process when needed. Advocate for modern value delivery approaches, not just in your team but across the wider organisation.
- Team leadership and problem-solving. Build and motivate teams, foster a positive working environment, and tackle challenges using an agile mindset. Focus the team on what is most important to the delivery of products and services. Identify obstacles and help the team to overcome them.
- Effective communication. Listen to stakeholders, manage expectations, and facilitate discussions across technical and non-technical audiences. Clearly and effectively moderate discussions on topics that may be high-risk, complex and need to take place within constrained timescales.
- Delivery and financial management. Manage value delivery, budgets, and escalate issues when necessary and manage risks. Report on team performance against the agreed delivery metrics. Contribute to and promote the design and implementation of the ‘DDaT Ways of Working’ approach to value delivery.
- Product lifecycle and third-party management. Ensure government service standards are met at each phase, and manage relationships with contracted suppliers. Balance supporting production, technical debt, and new feature delivery; and guide the team to the right mix.
- Process optimisation. Identify and address inefficiencies (both inside and outside the team), coach teams (across the organisation) on process improvement, and implement new workflows.
Essential and desirable criteria
Essential
- Expert experience in applying agile and lean principles with the ability to coach and guide teams, continuously reflecting and challenging teams, create and tailor new ways of working, and constantly innovate.
- Proven leadership and mentoring experience with the ability to manage value delivery, budgets, issues and risks, and flow metrics.
- Demonstrable stakeholder management and ability to manage and mediate relationships, manage discussions about high risk and complexity to technical and non-technical stakeholders, and represent the community inside and outside of the organisation.
- Practitioner level experience in strategic supplier management and able to identify and negotiate appropriate frames and suppliers, balance supporting production, technical debt, and new feature delivery.
- Expert ability to identify and address inefficiencies, continuously look to add value and can coach the organisation to inspect and adapt processes.
- Practitioner level experience in product lifecycles, able to recognise the appropriate deliverables and identify the right people to meet them, plan and engage with the appropriate stakeholders at the right stage in the project.
- Excellent understanding of modern technologies and architecture design, particularly event-driven and domain-driven architecture and associated technologies.
Desirable
- Experience of the Government Service Standard and taking a service through the lifecycle.
Person specification
- Strong communication skills.
- Proactive and flexible.
- Can do approach.
- Problem solving and analytical skills.
- Communication skills at all levels.
- Attention to detail and accuracy.
Salary and benefits
As well as a salary between £63,446 and £81,070, we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 188226 along with:
- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period
Current employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
As a Disability Confident employer, we’re committed to the recruitment, employment, retention and development of people with disabilities and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
Applications will be considered on a part time and job share basis.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
The Pensions Regulator is an arm’s length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.